Flourish

Privacy Policy

Last Updated: March 13, 2025

1. Introduction

Flourish ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services
  • Fill out forms on our website
  • Participate in surveys or consultations
  • Contact us via email, phone, or other communication channels
  • Subscribe to our newsletter

This information may include:

  • Name, email address, phone number, and other contact details
  • Demographic information
  • Health information and medical history
  • Information about your interactions with healthcare providers

By submitting personal information through our website, you acknowledge that your information will be used to correspond with you regarding our services and will not be sold to third parties.

2.2 Health Information

As a digital health service, we collect health-related information that you choose to share with us. This may include:

  • Symptoms and health concerns
  • Medical history
  • Current medications
  • Previous diagnoses and treatments
  • Lifestyle information relevant to your health

We treat this information with the highest level of confidentiality and security.

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time and date of your visit
  • Pages you view
  • Time spent on those pages
  • Referring website addresses

2.4 Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

By using our website, you acknowledge and consent to our use of cookies in accordance with this Privacy Policy. For more detailed information about the cookies we use, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Creating personalized health reports and recommendations
  • Communicating with you about our services
  • Responding to your inquiries and requests
  • Sending you newsletters and marketing communications (with your consent)
  • Analyzing usage patterns to improve our website and services
  • Protecting our rights, property, or safety, and that of our users
  • Complying with legal obligations

4. Sharing Your Information

We may share your information in the following circumstances:

  • With Your Consent: We may share your information when you have given us permission to do so.
  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Governing Law

This Privacy Policy shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: karn@letsflourish.ai
Address: 101 College St. Toronto, ON, M5G 0A3